ServiceMax Go for iPhone and ServiceMax Go for Android are field-ready mobile apps that are designed with field technicians and engineers in mind. It empowers field workers to manage work schedule, complete complex work orders, present service reports for customer signature, provide dynamic pricing of labor, parts and products in the field and much more.
The app is configured using ServiceMax Service Flow Manager, which provides the ability to design and deploy your business processes across multiple platforms and devices. This translates to easy implementations and minimal learning curve for the technicians.
These apps send and receive data by utilizing the Sync Gateway. The following diagram illustrates the high-level functional flow of the ServiceMax Go App.
ServiceMax Mobile App Architecture